Refurbished Furniture
All orders are scheduled to be delivered within 7 to 14 days from the date of purchase. This timeframe can vary depending on factors such as the shipping method, location of the delivery, and any unforeseen delays in processing or transit.
Get In Touch
For more information regarding deliveries or collections, including lead times, we kindly ask that you get in touch with us prior to placing your order. This allows us to provide you with the most accurate and up-to-date information based on your specific needs. Whether you have questions about timing, availability, or any special requirements, our team is here to assist you. By reaching out beforehand, we can ensure a seamless process and help you make informed decisions regarding your delivery or collection.
New Furniture
All orders are scheduled to be delivered within 2-6 weeks from the date of purchase. This timeframe can vary depending on factors such as the shipping method, location of the delivery, and any unforeseen delays in processing or transit.
Bespoke furniture
All orders are scheduled to be delivered within 4-8 weeks from the date of purchase. This timeframe can vary depending on factors such as the shipping method, location of the delivery, and any unforeseen delays in processing or transit.
Overseas Customers
Please note that overseas customers must arrange collection from our UK-based warehouse, as we do not offer international delivery.
If you require us to package and palletise your items, additional charges will apply.
Collections
To arrange a collection from our warehouse, please contact us in advance.
Collections are available Monday to Friday, between 08:30 am and 4:00 pm, by appointment only.
Other
For products not covered under the free delivery section, we kindly ask that you contact us via phone or email to inquire about delivery and installation costs before placing your order. We understand that some items may require special handling or additional services, and we want to ensure you have all the necessary information upfront. If you have specific questions or need further clarification regarding our delivery policy, we highly recommend reaching out to our customer service team directly. They will be more than happy to assist you with any concerns or provide the details you need for a smooth and efficient process.