Frequently asked questions
1. What types of office furniture do we offer?
We offer a wide range of sustainable new and refurbished office furniture to suit various needs and preferences, including desks, chairs, filing cabinets, conference tables, reception furniture, and ergonomic accessories.
2. Are our products suitable for home offices as well as commercial spaces?
Yes, our office furniture is designed to accommodate both home offices and commercial spaces, providing functionality, comfort, and style for any workspace environment.
3. Do you offer customisable office furniture options?
Yes, we provide customisable solutions to meet your specific requirements. Whether you need adjustable desks, modular seating, or personalized storage solutions, our team can work with you to create the perfect workspace setup.
4. What materials are used in our office furniture?
Our office furniture is crafted using high-quality materials such as wood, metal, glass, and durable fabrics. We prioritise sustainability and eco-friendly practices in our material sourcing and manufacturing processes whenever possible.
5. Can I request samples or swatches before making a purchase?
Yes, we offer samples and swatches of our materials and finishes upon request. This allows you to see and feel the quality of our products and ensure they meet your expectations before placing an order.
6. Do you provide office furniture installation services?
Yes, we offer a professional installation service for your convenience. Our experienced team will ensure that your office furniture is assembled correctly and efficiently plus removal of all packaging, saving you time and hassle. Please contact us for further details regarding this service.
7. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your office furniture, you can return it within 14 days for a full refund or exchange, subject to our refunds and returns policy.
8. Do you offer bulk discounts for large orders?
Yes, we provide competitive pricing and discounts for bulk orders. Whether you’re furnishing a small office or outfitting a large corporate workspace, we can offer customised pricing solutions to fit your budget and needs.
9. Can I schedule a showroom visit to see your office furniture in person?
Yes, we welcome showroom visits by appointment. Our showroom offers a hands-on experience where you can explore our office furniture collections, test out ergonomic features, and discuss your project with our knowledgeable staff.
10. How can I contact customer support if I have further questions?
Our customer support team is available to assist you with any inquiries or concerns. You can reach us by phone, email, during our business hours, and we’ll be happy to help you with your office furniture needs.